Green-cross-feedback-survey In this survey, Cruz Verde asks

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9. Would you invest your money in our products or services again? Through this question we can know in economic terms the person's satisfaction with our service. customers for feedback on their in-store experience. Questions about the competition Asking comparative questions about our product or service in relation to the competition can help us understand where we stand in relation to similar products or services and, therefore, be able to implement improvements that differentiate us from our competitors. 10. Is our brand the first one you think of in our sector? It is important to know the branding of our products, to know if we need to do branding campaigns that help us position the brand.



11. If you think of similar products usa phone number list or services, what grade would you give our brand? We are not only interested in knowing the perception of our brand, but also of the rest of the market. New call to action Questions about the employees involved Those people involved in the sale of a product or service and who have direct contact with the client are one of the keys to the company's success . Their level of involvement and professionalism can make the client choose us instead of another supplier. It will be essential to know the degree of satisfaction of our clients regarding their interaction with our employees.



Therefore, knowing the specific feedback about each employee can help improve their involvement and service. This can be achieved with questions such as: 12. How do you rate the care you received? Employees who have been directly involved have a great impact on the perception of the product or service. example-survey-assessment-civitatis 13. How have you been treated? This question can help us understand our level of customer service and improve it. 14. Do you consider the knowledge of the person who assisted you to be sufficient? Perhaps it is necessary to train the customer service team on a specific point; the answers to this question will allow us to make decisions about it.