Personnel training
You shouldn't hire a large staff right away, as this is fraught with unnecessary expenses. However, a team that is too small may not be able to cope with the workload, which will lead to failures in work and burnout.
First, you should decide on the functionality of the employees you need, as well as the time frame for their demand (will they be needed when introducing the first new point of sale, the fifth, the tenth, etc.). Regardless of this, when scaling the business, you will need:
development manager, whose responsibilities include finding premises;
a foreman or other gcash database employee supervising the construction process (there is no need for him/her when purchasing existing points);
HR manager.
Personnel training
You can handle tasks independently, provided that there are less than three schemes in operation. You can solve operational issues while simultaneously managing no more than six projects. Further scaling of the business will require the involvement of a territorial manager who will control the current activities of the entire network and the work of managers at individual points.
Often, entrepreneurs, having decided to zoom their business, face a decline in the quality of services provided or goods supplied. This situation is possible if they initially personally controlled all the company's activities, and the opening of a new point breaks the existing system. Therefore, even before making a decision to expand, it is necessary to switch to a cascade model of enterprise management. This will allow maintaining the quality of services at the required level. Be that as it may, the blame for the decline lies not with specific performers, but with their managers who hired and instructed them.
In order to increase the level of motivation of employees, you can share a percentage of the profit with them. For example, if you pay an additional share to the directors of fast food outlets, they will receive more income than other employees in similar positions, which means they will be more motivated and interested in better performance of their duties.
Financial opportunities
To scale a business, a company needs to have a certain reserve of working capital in its accounts. It may take time to generate sufficient profit for further development, so a financial cushion is a must. If you are not confident in the stability of the project, it is better not to start scaling it.
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It is worth writing down the most pessimistic financial scenario, and then reducing it by 10%. If the company can cope with such consequences, then scaling the business makes sense. Otherwise, it is better not to start.
It is often possible to observe the emergence of numerous retail outlets, of which no more than half are successful and become self-sufficient. An even smaller percentage of them begin to receive a stable income. The rest bring losses and eventually close.
Sometimes you have to wait a long time to reach profitability. Entrepreneurs who decide to scale their business need to be prepared for this both mentally and financially.