Many buyers would not even be sure what you are referring to, given that “closing” has several definitions, depending on context. On the other hand, what might they think about the idea of gaining agreement? Prospects prefer an ally over an adversary. They want more listening and less talking. And they deserve service over manipulation. By the way, “how” customers feel about your closing questions depends largely on their relationship with you.
Their perspective has everything to do with their perception egypt cell phone number list of your motives her recent car-buying episode: At the very beginning of our car hunt, we visited two dealerships. The salesperson at the first one was strikingly young. (We later found out he had worked there less than a year.) Youth aside, he did more listening than talking at that initial visit and he was completely likable.
At the next dealership we visited, the salesperson who approached us was significantly older and more experienced… and it showed, in the worst of ways. He knew barely anything about us or what we were looking for before he was hardcore closing us on a model we had already mentioned we couldn’t afford. He went on to give us a pitch about a car someone had just returned to the dealership, offering us a “today only” price if we would buy it right then and there.
A good friend tells this story about
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