Lack of USP
The Internet space suggests a huge number of analogues of your product. When the quality issue remains on the conscience of the seller, and sales continue to be at an unsatisfactory level, it is worth turning to the USP of the product. Among hundreds of similar products on the marketplace or websites on the Internet, formulating a USP can save the situation.
Firstly, it will help you to study the audience's pain points again and delve deeper into their needs. Secondly, thanks to the information you receive, you will see how your product can help the consumer and why it is worth choosing.
Why there are no sales on the site and how to fix it
Poor performance of the sales department
Despite the automation of most functions on the site during the sales process, your managers will interact with the client in one way or another. Motivate them to buy, form an application, answer clarifying questions or provide after-sales service. In all cases, the employee must have the appropriate knowledge and competencies.
If your company does not have a CRM system set up, this bolivia telegram data can also be the reason for a decrease in sales. When work processes are chaotic, information is stored unsystematically, deadlines and obligations for interaction with clients are not met, all this affects the quality of transactions.
The implementation of EnvyCRM can significantly improve the situation. This software will become a single repository of all information about the company and your clients. The system records all calls, allows you to set up the distribution of leads among employees and automates their routine tasks in the form of mailings, funnel management, etc. You can use EnvyCRM without special training. Working with the program allows the manager to track the efficiency of employees, as well as jointly record and monitor intermediate results on the way to the sales volume goal. Our client, the Kolos sanatorium, found that in the first month of work in EnvyCRM, their manager made 10% of the total sales. Kolos also noted the high efficiency of the work, which was successfully affected by recording conversations, as well as transferring deals to reminders for short visits.
The sales process can be slowed down not only by employees, but also by the corresponding tools and programs. This can be affected by the speed of the site, maintaining a client base on paper or in Excel, the lack of regulations in managing leads and applications. All this again pushes us to the importance of special programs for systematizing business processes. For example, the implementation of EnvyCRM reduces the processing time of applications: it automatically collects them in one place from all existing channels, and also leads them through existing sales funnels. EnvyCRM offers a simple and well-documented API, as well as more than 65 integrations with popular analytics, mailing services, etc., to automate your company's business processes.
Unoptimized sales processes
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