With Self-Service BI, Everyone Wins! (Part I)

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Companies that adopt a Self-Service BI philosophy spend 41% less on IT support per user than those that do not, and increase the chances that executives can find the information they need in a timely manner, according to Aberdeen Group's study exploring Agile Business Intelligence.
The study presented by Aberdeen Group is accurate on this point: the Self-Service BI perspective quantifies the savings in internal IT support costs, in the same way that it improves the ability of managers to find the information they need in time , so self-service analysis should be a goal for many companies.

The concept of self-service is increasingly present in many aspects of our lives, where consumers benefit from faster service and greater convenience, while the provider can reduce the cost of delivery. The same can be applied to Self-Service BI , understood as the possibility for an organization to offer managers:

Ability to tailor reports and dashboards bangladesh phone number lead to your specific needs without IT assistance.
Ability to extract detailed information from summary reports, charts, or dashboards.
In this way, organizations that use a self-service approach to analytics reduce internal IT support costs by 60% compared to companies that forgo self-service (Figure I).

Self-Service BI

Self-service BI enables more efficient access to information
Self-service BI gives business users the freedom to analyze and manipulate data directly without assistance from IT staff. Managers often need to react quickly to unforeseen events or changes in the environment. BI solutions therefore need to adapt and change to facilitate new insights, often at short notice.

“Anyone in an organization should be able to easily create dynamic dashboards to explore their data and discover valuable insights . ”
Lars Björk, CEO of Qlik.
The Aberdeen Group Agile BI Survey found that IT organizations have an average of 143 days of backlog on BI-related projects. As a result, changes can take longer than managers are able or willing to wait due to the urgent nature of their decisions.

A self-service philosophy for analytics increases the chances that business users can find the information they need when they need it.

As shown in the table below, Self-Service BI users are 23% more likely to find the information they need in time to make decisions.

BI-Self-Service-2

46% of executives with self-service analytics need insights within an hour of business events, compared to just 28% at other organizations.

Self-Service BI provides a way for business users to interact with and explore data in a way that enables them to answer questions themselves, understanding cause/effect relationships and taking timely action.