Bitrix24 automations, Facebook and Miro integrations, new features in Br24 apps and more!

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August flew by, but it brought a lot of new features to Bitrix24 users, especially those who use the platform's automations. In addition, we had new features in the reporting section and in the integration with Facebook, which will allow you to manage and create ads much more quickly and strategically.

Users of the eSignature app will now be able to track the status of electronic signatures of contracts and documents even more easily with a new feature that came from customer feedback.

Oh, and if you have a free account, you need to be aware of the changes that will happen in September and that may affect the way you use the platform. Keep reading to stay up to date with the latest news:

What's new in Bitrix24 automations
After a long time, Bitrix24 released an update that makes it possible to condition and add new products to the business card.

It is even possible to generate a customizable table with products to use in some places within Bitrix24. See below:

• Assigning values
The assignment of values ​​has had a very important update, as previously it was not possible to work with leads with contact and company entities.

It was necessary to have an integrator to be able to apply actions with this data, but now that has changed, as this feature has become native in Bitrix24!

• Creating fields
A very attractive new feature, including for those who use automations in Bitrix24, is that, as of August, the option to use company structure information when creating new fields was released, available within the information linking field, as per the model below:


Report Wizard
For those who use Bitrix24 reports, there has been an update to the ukraine telemarketing data explanation at the end of the helpdesk page on how the “period” works in activity reports, which directly influences the results obtained.

The reporting wizard is a module for users to generate task execution and client processing reports with real-time data.

You can save this report in different formats, print it, generate a PDF, among other functions.

The news is that an update has been released that makes it possible to define a specific period for issuing it.

You can now include in this report:
a business that was created, closed or modified within a certain period of time;
if it was closed a long time ago, but there was some activity related to it – customer call, email, etc;
or see if the deal was being processed during that period but was not closed, that is, if it was in progress.
>> Click here and learn more about the reporting wizard features!

Need a break from your activities?
Do you know when you feel the need to take a quick break for a coffee? Almost everyone needs this to recharge their batteries from time to time, right?

A very fun, useful and popular option among users among the new features in Bitrix24 this month is that you can add this to your chat status within Bitrix24, with the new “break” option.



New shortcut for installing Bitrix24 integrated applications
You no longer need to waste time downloading Marketplace apps like PowerZAP WhatsApp API , Chat Booster or eSignature, for example!

Bitrix24 has made an update available in the system's own messaging chat so that users can access the contact center with just one click and see all the applications available for use and installation.



PowerZAP WhatsApp API

Send Customer Actions to Facebook
Bitrix24 has made available a new tool for working with Facebook ad audiences.

You can now transfer customer actions from your CRM directly to your social network, create audiences from all the CRM entities you use, and show ads to people who have already contacted your business but didn't become a customer.

In other words, it is possible to collect data from CRM forms or business pipelines, personalize ads and send them only to this specific lead segment.

You can access CRM Marketing, for example, and choose where you want to transfer your customer data from .