Definition, Features and Benefits of CRM Software

monira#$1244 · Post by **monira#$1244** » Mon Jan 20, 2025 5:05 am

The days of managing sales data in Excel are over. Today, 65% of businesses adopt CRM software within 5 years of launch. CRM tools are necessary to stay competitive in this fast-paced environment and can transform your sales team into a powerhouse. In this article, we’ll cover what CRM is and what it can accomplish, and provide actionable advice for integrating CRM in your own company.

Table of contents
1. What is Customer Relationship Management (CRM) software?
2. What can a CRM system do?
3. What are the benefits of using CRM?
4. How much does CRM cost?
5. How to choose a suitable CRM system

What is Customer Relationship Management (CRM) software?

CRM stands for "Customer Relationship Management" and is a business benin telegram number database tool used to manage your new leads, ongoing sales, and relationships with existing customers in cloud software. While sales reps would traditionally manage their leads in separate spreadsheets in Excel, CRM tools make all your data accessible to your entire team by organizing it on the cloud.

What can a CRM system do?