Once the system is implemented, monitor its effectiveness, identify areas that require improvement, and listen to your colleagues' feedback. If necessary, carry out a comprehensive transformation of the production cycle and management model.
Keep in mind that business process automation does not always show its effectiveness immediately. It is necessary to collect the maximum amount of data before changes, and then monitor the growth or decrease of certain indicators as the new system is used. Thus, the implementation of acquiring pays off on average in 2 months, and the introduction of a warehouse accounting system - in 6-12 months.
It is often necessary to make changes to related processes or modify the system to take into account the business model.
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Evaluation of the effectiveness of business process automation
The specifics of rcs database calculating ROI differ in each organization, so it is necessary to determine in advance the key indicators by which the effectiveness of the automation system will be analyzed.
If we evaluate the average company with a stable financial position, then usually the minimum payback period is 1 year, a more realistic period is 2 years. In the worst case scenario, the return on investment can stretch to 3 years. These values may vary depending on the scope of the enterprise, the cost of software, the goals set, the business model and other conditions.
The following indicators demonstrate the efficiency of automation equipment in a small company.
reducing the time required to complete similar tasks;
reduction of the transaction cycle and sales cycle;
positive dynamics of KPI metrics;
reduction in the number of complaints to the support service and the number of dissatisfied customers.
For ease of calculation, traditional indicators are suitable: expenses on business process automation, enterprise revenue, "cleaned" profit. They can be compared in the context of a certain period or compared with the costs of deploying the system. In the latter case, if the costs are too high, it is worth considering using another software product. Often, small businesses try to implement expensive programs, believing that expensive cannot be bad. Perhaps this is true, but will such a system be suitable for this particular business?