If it is a site-wide campaign, who have shown interest after browsing 2-3 pages of the website; for category product campaigns, graphic messages will be used to market the product a few seconds after the customer browses the category.
In addition to providing shopping guide messages for e-commerce festivals, using in-site marketing to guide customers to download the APP is also a call-to-action that iQueen MY has set up with great effect.
Little Chatbot helps a lot, automating marketing and customer service saves effort
Using Chatbot for marketing automation and preliminary customer service processing is also a way for iQueen to improve work efficiency!
Use chatbots to perform preliminary classification and qatar email list processing of customer problems, reducing the time of real customer service asking repetitive questions, and then store frequently used message content in "preserved replies". Various customer service functions that facilitate operations allow the customer service team to Focus on providing better and more considerate services.
Under the influence of the epidemic, iQueen MY has also begun to experiment with "live broadcast shopping guide". Using the functions of automatic reply to posts and automatic private messages, it can quickly contact fans who have left messages under live broadcast posts, greatly reducing the team's workload.