The transition to a new system can sometimes be difficult, while to achieve the desired effect, you need to follow certain principles. Here are the most typical mistakes made by management.
KPIs are in conflict with the organization's goals
The manager does not pay attention to strategic planning. The indicators are accepted conditionally. As a result, even if they are achieved, the business does not advance. In turn, the staff usually does not go beyond the set tasks. This leads to difficulties in coordinating the activities of departments.
Management focuses on numbers, not people
In these conditions, employees focus twitter data package all their efforts on compiling reports and show less initiative. The atmosphere in the team becomes more tense due to insufficient support for team spirit. To prevent such a situation, it is necessary to diversify corporate life, organize holidays, conduct group training. Sometimes it is worth just talking to employees to identify negative factors.
Employees are given a large amount of work to do
The required values are unachievable, which is why the staff loses interest. In addition, it cannot significantly influence the result. When specifying standards, focus on previously obtained data to correspond to reality.
Management expects a large number of KPIs to be met
This approach has a number of disadvantages. First of all, each indicator is characterized by a lower weight, which makes motivation more difficult. At the same time, it is more difficult for employees to concentrate and remember all the points. Therefore, only the main KPIs should be used.
Guaranteed income is getting smaller
If an employee's earnings before the introduction of KPI were 30 thousand rubles, he will not be satisfied that now he can definitely count on 20 thousand rubles, and other payments depend on the circumstances. It cannot be ruled out that the new system will contribute to income growth. But this is not so obvious. An emotional reaction of the employee may provoke his dismissal.
The premium is too low
The consequence of this is a loss of motivation among employees. The size of the bonus should make them want to make an effort to earn it. Also, always keep your word. Don't skimp on paying fair compensation.
Mistakes in implementing KPIs
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The development is being carried out by an incompetent person
He does not understand the intricacies of the company's work, makes mistakes when choosing indicators. The situation worsens if the specialist ignores the opinion of the team. This can negate all the advantages of the new approach.
The KPI system remains the same
As a result, the efficiency of KPI implementation begins to decline. Key indicators should be studied and adjusted constantly. Only then will the system benefit the company.
KPIs reflect the degree of achievement of goals. They allow you to find out whether certain employees and departments are able to perform their functions. Constant monitoring of indicators helps to detect errors in a timely manner and eliminate them. Implementation of the system requires a lot of time, and it is important to study business processes in detail and pay attention to the team. However, if all requirements are met, the effect will be significant.