Finally, the central government has set firm objectives for the digitalisation of its own services, so more and more services can be purchased online (also within the central government).
Centralization is much cheaper
logo central governmentA new online service or campaign does not necessarily have to mean a new website. These can also be part of an existing platform, such as rijksoverheid.nl. This site was created after the merger (and subsequent dissolution) of the departmental websites plus Postbus51 and overheid.nl and was part of the project Overheidscommunicatie Nieuwe Stijl (ONS).
The ambition was once to centralize all websites of the central government (although it was not known how many there were); this was quickly adjusted to 16 websites. And to be honest; I never thought that would work. poland telegram data From my own experience I already know that it is a huge job to renew the website of 1 ministry, let alone to merge 16 in the middle of a political hornet's nest. The team behind rijksoverheid.nl deserves a big compliment for that.
But conceptually I still wonder if rijksoverheid.nl is a good solution. An enormously broad collection of subjects for both citizens and professionals; who can