One of the biggest challenges for any entrepreneur is dealing with a resistant client or a potential customer who needs an extra dose of convincing to close a deal. Over time, persuasion techniques have emerged to help salespeople.
This is the case of the application of the concept of Neurolinguistic Programming, which emerged in the field of psychology . With the implementation of NLP in sales, entrepreneurs have become more persuasive when it comes to convincing customers to buy something. In this post, we will talk more about this technique and how to apply it in your company. Enjoy your reading!
What is NLP?
The acronym stands for Neuro-Linguistic Programming, a concept that emerged in the 1970s to outline patterns for different therapies. According to this strategy, when applied to sales, effective communication between australia number dataset will be successful. When salespeople understand the potential customer's values and communicate through them, it is easier to close a deal.
This way, entrepreneurs understand the client's way of seeing the world and are able to understand their problems, evaluate solutions and, in general, think like that person. NLP has been gaining more and more space in commerce because it improves communication between parties.
What sets it apart is that, when applied well, NLP adds value to the customer. It is not limited to selling products and collecting profits from transactions, but to providing solutions that generate a lasting relationship with the company.
It is applied through initiatives that involve everything from body language reading to the use of mental triggers, for example. However, it is only useful for the company when entrepreneurs are able to communicate well and convince people that the products purchased are necessary, and not superfluous.
How to use NLP in sales in practice?
With the concept of NLP understood, now is the time to show how to effectively implement it in the company.
Identify the customer profile
NLP focuses on good communication. However, people have different profiles, so a standardized technique may not work for everyone. Therefore, it is essential to identify the profile of that consumer at the beginning of the contact.
If the company uses data analysis technologies, such as Big Data or Small Data, it will be able to track that consumer's history and check their usual average purchases, in addition to studying what type of products they usually buy.
In the case of leads, or customers who have not yet purchased anything from the company, this recognition will have to be made during the conversation . Therefore, a good tip is to train the team in courses and lectures aimed at entrepreneurship, which will focus on conversion techniques.
NLP in sales: how it works and what its benefits are
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