Create a customer journey map to visualize your customers’ situations

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2. LINE The second method of attracting customers by utilizing customer information is LINE. You can start using it immediately by opening an official LINE account. It is a good idea to use it as a tool for two-way communication between companies and customers in the following ways. Sending customers to your own website via rich menus Two-way information sharing using questionnaire function Customer development using Step LINE Let's take a look at them one by one.


1. Sending visitors to your own website via rich menus Place a link estonia telegram database to your company's website in the LINE rich menu to drive customers. A rich menu is a banner divided into 2 to 6 sections at the bottom of the LINE screen. In addition to links to your own website, you can also provide golf course information and lesson videos. If there are spaces available on the course soon, you can also set up a menu to encourage last-minute applications.


If you have an official LINE account, you can add a rich menu. Add a link to your website in the rich menu to enable smooth golf course reservations from LINE. 2. Two-way information sharing using questionnaire function Conduct a survey on LINE and turn your customers into fans through two-way information exchange. You can easily display the survey by using the "research function" of the LINE official account. The survey is multiple choice, so you can easily research how people found out about the golf course, their impressions after playing, etc.