Facial expressions as a tool of non-verbal communication are also of great importance. It is quite difficult to control facial muscles, not everyone has this skill, so the face often reveals what people want to keep secret. Even if you are very reserved, you still risk involuntarily revealing your inner emotions. Here is what facial expressions can tell you:
pursed lips and a distant gaze are signs of puzzlement. The person is pondering the situation;
tense mouth muscles - the interlocutor does not agree with you and does not want to continue the conversation;
signs of obvious rage, anger - clenched teeth, furrowed eyebrows (to the point of forming folds on the forehead);
When a person wrinkles his nose, he luxembourg email list clearly disagrees with you; moreover, he most likely finds it unpleasant to listen to what you are saying;
Surprise is accompanied by a slightly open mouth, a somewhat elongated face, often with wide-open eyes, and the corners of the lips seem to turn down. If a person also has a wrinkled forehead, it means that he is very, incredibly surprised.
Features of facial expressions
In general, there is a strong mutual connection between speech business etiquette and non-verbal means of communication. It is very important that the facial expression matches the words spoken. Otherwise, it will seem to the outside that you are trying to lie, and then in the eyes of your partners you will not look your best.
The power of habits
At first glance, it may seem that habits cannot influence non-verbal communication. And yet, partners pay attention to how you behave and draw their own conclusions. For example, if negotiations are taking place in a restaurant, be reserved at the table, even if you are a big fan of tasty and hearty food.
Business etiquette requirements do not allow violating other people's personal space. Someone may really dislike forced close contact.
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You shouldn't show off your bad habits too much. For example, if you smoke during a conversation, don't smoke in the direction of a non-smoker (even if you are in a smoking room). Ideally, you shouldn't touch your cigarettes at all. In Russian companies, ashtrays are often placed on negotiating tables because so many people smoke, but the same can't be said about foreigners. And don't forget to show respect to your foreign partners.