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Meet & seat in three steps

Posted: Mon Feb 17, 2025 8:13 am
by Bappy11
With Meet & Seat, KLM shows that it listens to its customers and wants to connect with its customers. With this, KLM proves that it recognizes an issue of flying: you like to sit next to a pleasant fellow passenger. Now, an unwashed fellow passenger will not put that on his LinkedIn profile and there may suddenly be more directors on board; but it does give people the opportunity to exercise more control and to make the connection in advance to make a journey more pleasant. With this, KLM offers real added value. Martijn van der Zee (head of e-commerce) also indicates that it is really a service for KLM customers, with which the organization wants to improve the experience of its product.

Meet & seat is integrated into the entire booking process. This means that you book and pay for your ticket in the normal way, and that after securing your ticket, you select your seat as you always do. At that moment you have the option to use 'meet & seat'. You can participate because you want to make new contacts, have shared interests with other passengers, it is interesting for bahamas phone number list business or because you simply want to share a taxi. Fortunately, the pilot is not chosen via social media, but you can already view your fellow passengers in advance from today.



The Meet & Seat process in three steps:

First, you choose to link your social profile, which can be Facebook or LinkedIn. You can imagine that you share your LinkedIn profile during business trips, and your Facebook profile during a trip to a sunny destination. You can then indicate which data you want to share within Meet & Seat. Only your profile picture, also your last name, or also your education? Finally, you can choose to select the languages ​​you speak. That may make the disappointment a little less great if it turns out that your Chinese fellow passenger does not speak Dutch after all. So you have full control over the information you share.