Chester specially observed customers' shopping

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Chester said: “Compared with other platform channels, the customer price on the official website is about twice as high.” If you don’t capture these unchecked customers, you will really lose a lot.

In addition, John, the boss of Maggi, also strongly recommended Omnichat to Chester, allowing the team to try various functions more seriously. With Omnichat's assistance and advertising strategy, inbound visitors are directed to add official LINE accounts. Compared with May of last year and May of this year, the number of LINE friends in "What's Up with Ahua" increased by as much as 3.5 times!

Want to know how "Magic" achieves ROAS 390 results? Case details here!

The customer has just entered the station, 3 steps to encourage the customer to check out
In order to retain valuable inbound customers, habits and developed 3-step trigger messages.

Step 1: Inform all station activities when entering the station
When guests first enter the station, Chester will let them see all the information about discounts throughout the hotel. This message is triggered by Omnichat's in-site marketing function, which triggers a lebanon email list message box in the lower right corner of the official website. After the customer sees it, he will have a good idea and know that he can reach the amount target and get the discount.

Step 2: Wait for guests to arrive at the category page and give them a warm reminder
When customers click into different categories, such as staying in the "New Products Area" for 10 seconds, they will see the picture that triggers the "Hot Selection" in the lower right corner. "What's the matter with Ah Hua" has observed that most of the customers on this category page are still looking for their favorite styles, so they have thoughtfully set up the page to allow customers to enter the best-selling product page just by clicking on the picture, which increases customers' motivation to continue shopping.