xInformation Security Management Forum for administration and monitoring
Business Continuity Management for uninterrupted business operations
Security and data protection training for all employees
Comprehensive monitoring systems and checklists for system and database administration
Special regulations for software development to ensure smooth processes
General measures to protect your data
Data security regulations:
Strict rules of conduct to ensure that information in the security area is handled appropriately and not modified in an inadmissible manner
Strict access rules for all AGNITAS employees and visitors
data encryption system and special guidelines for external data exchange
Data protection regulations:
Written declaration of commitment to keep data poland phone number data confidential according to §5 and §11 BDSG for all employees
External data protection officer of a renowned law firm
Submission of the declaration of commitment “data processing” by AGNITAS in accordance with DDV specifications (German Dialog Marketing Association eV)
Signing of the “DDV Email Marketing Code of Honor” for voluntary self-restriction
Regulations for the data center in Munich:
Physical access protection
Electronic access protection
protection against failures
preventive measures
Facts about the data center:
Our hardware is located in a trusted high-end data center in Munich, to which we have physical and electronic access at all times.
guaranteed availability of 99.99%
an extinguishing system powered by noble gas
7 emergency power systems with diesel generators
redundant air conditioning system
Data protection and data security at AGNITAS
Rules for sending emails with the E-Marketing Manager (EMM):
Detailed checklists for flawless mail delivery
Preventive measures and emergency plans in the event of attacks on the EMM infrastructure and failures of database servers and systems
Access protection for the data in the E-Marketing Manager such as 2-way authentication, login lock, activity log
Accessibility:
AGNITAS is on call for you 14 hours a day (from 8:00 a.m. to 10:00 p.m.)
24-hour on-site availability in the data center
Software system for monitoring all system-critical systems such as servers and DBMS, which automatically informs the system administration by phone and email in the event of a malfunction
You can find all regulations in detail in the factsheet: Data protection & data security